Privacy Policy

Last updated: March 1, 2026

1. Introduction

Senzo Health, Inc. ("Senzo," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our platform, or otherwise interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, job title, organization name, and contact details provided during registration or inquiry.
  • Workforce Data: Aggregated, de-identified workforce metrics uploaded by your organization for analysis within the Senzo platform. This data is processed on behalf of your organization and governed by your organization's data processing agreement.
  • Usage Data: Information about how you interact with our website and platform, including pages viewed, features used, session duration, and device information.
  • Communications: Records of correspondence when you contact us for support, sales inquiries, or feedback.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Senzo platform and services
  • Process workforce data to generate analytics, dashboards, and intelligence reports
  • Communicate with you about your account, product updates, and support requests
  • Ensure platform security, detect fraud, and prevent unauthorized access
  • Comply with legal obligations, including healthcare regulatory requirements
  • Conduct research and development to improve our products (using aggregated, de-identified data only)

4. Healthcare Data Standards

Senzo is designed with healthcare data security as a core requirement. We implement administrative, physical, and technical safeguards to protect all data processed through our platform. SOC 2 Type II certification is currently in progress, and we are committed to meeting the highest standards of data protection for health systems.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics). These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Data Security

We employ industry-standard security measures to protect your data, including AES-256 encryption at rest and TLS 1.3 encryption in transit, role-based access controls, audit logging, and regular penetration testing. SOC 2 Type II certification is in progress, and we conduct regular third-party security assessments.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Workforce data is retained in accordance with your organization's data processing agreement. Upon termination, data is securely deleted within 90 days unless a longer retention period is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@senzohq.com.

9. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where our servers are located. We implement appropriate safeguards, including Standard Contractual Clauses, to ensure your data is protected in accordance with applicable data protection laws, including the GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Senzo Health, Inc.
Email: privacy@senzohq.com